Our terms & conditions
- These terms
1.1 What these terms cover. These are the terms and conditions (“Terms”) on which we supply products to you, whether these are goods, services, events or digital content and govern the contract between Investor Publishing Limited (Company number 5001896) whose registered office is at 5th Floor, Greener House, 66-68 Haymarket, London SW1Y 4RF (“we” or “us” or “our”) and you (the “Contract”).
1.2. Applicability. By completing a booking or subscription form on our website or signature of an order form (“Order Form”) you request us to provide one or more of our products to you on these Terms. Will confirm acceptance in writing. Please see the separate sections of these terms that apply specifically to subscriptions (clause 7), events (clause 8), placing of advertising (clause 9), sponsorship (clause 10), or use of our jobs boards (clause 11). In the event of any conflict between the general provisions (clauses 1 to 6 inclusive), the special provisions applicable to that product shall apply.
1.3. This is our entire agreement with you. These terms constitute the entire agreement between us in relation to the Contract. You acknowledge that you have not relied on any statement, promise or representation or assurance or warranty that is not set out in this agreement.
- Information about how to contact us
2.1. How to contact us. You can contact us by telephoning our customer service team at +44 (0)20 7104 2000 or by writing to us at
[email protected] AND by Postal Address: Investor Publishing, Greener House, 66-68, Haymarket, London. SW1Y 4RF.
2.2. How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order.
2.3. "Writing" includes emails. When we use the words "writing" or "written" in these terms, this includes emails.
- Data Protection
4.1. Card payments. You must provide us with complete and accurate payment information. You can pay for your products by credit or debit card. (We do not accept Amex or Diner’s Club).
4.2. Late payment. You are required to make payment for the products at the time of entering into the Contract, or as otherwise specified in any Order Form. If you do not make payment within any time specified in any Order Form we reserve the right to charge interest under the Late Payment of Commercial Debts (Interest) Act 1988.
4.3. We may also suspend supply of the products if you do not pay. If you do not pay us for the products when you are supposed to and you still do not make payment within  days of us reminding you that payment is due, we may suspend supply or provision of the products until you have paid us the outstanding amounts. We will contact you to tell you we are suspending supply of the products. We will not suspend the products where you dispute the unpaid invoice. We will not charge you for the products during the period for which they are suspended. As well as suspending the products we can also charge you interest on your overdue payments.
5.1. No limitation. Nothing in the Contract limits any liability which cannot legally be limited, including liability for death or personal injury caused by negligence; fraud or fraudulent misrepresentation; and breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession).
5.2. Exclusions. Subject to clause 5.1, we will not be liable to you, whether in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising under or in connection with the Contract for; loss of profits; loss of use or corruption of software, data or information; or any indirect or consequential loss.
5.3. Limitations. Subject to clause 5.1, our total liability to you arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, will be limited to the total fees paid under the Contract.
6.1. Assignment and transfer. We may assign or transfer our rights and obligations under the Contract to another entity but will always notify you in writing or by posting on this webpage if this happens. You may only assign or transfer your rights or your obligations under the Contract to another person if we agree in writing.
6.2. We are not responsible for delays outside our control. If our supply or provisions of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any products you have paid for but not received.
6.3. Variation. Any variation of the Contract only has effect if it is in writing and signed by you and us (or our respective authorised representatives).
6.4. Waiver. If we do not insist that you perform any of your obligations under the Contract, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you or that you do not have to comply with those obligations. If we do waive any rights, we will only do so in writing, and that will not mean that we will automatically waive any right related to any later default by you.
6.5. Severance. Each paragraph of these Terms operates separately. If any court or relevant authority decides that any of them is unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
6.6. Third party rights. The Contract is between you and us. No other person has any rights to enforce any of its terms.
6.7. Governing law and jurisdiction. The Contract is governed by English law and we each irrevocably agree to submit all disputes arising out of or in connection with the Contract to the exclusive jurisdiction of the English courts.
- Subscriptions. This clause applies to subscription to our magazines, whether this is to receive content online or printed copies. Subscriptions are only available to companies, partnerships and individuals who are subscribing for the purposes of or in connection with a business and are aged 16 and over only. Your subscription is personal to you and is non- transferable to any third party.
7.1. Acceptance of subscription. We will confirm receipt of your Order Form by email within 24 hours of submission, but is not confirmation that your offer to subscribe or buy has been accepted by us. We reserve the right to refuse to accept any application for a subscription for any reason.
7.2. Subscription period. If we accept your application, your subscription will start on the date that payment of your subscription fee is received and expire on the same date one calendar year later (“Expiry Date”).
7.3. Renewal. One month before the Expiry Date we will contact you in writing to advise you that your subscription is coming to an end and details of the then prevailing renewal rate. Unless you notify us in writing not less than 14 days before the end of your annual subscription period that you no longer wish to subscribe, your annual subscription will be renewed for another year from the Expiry Date at the new price, if applicable. We will charge the subscription using the same card or other payment method that you previously used. If you chose to pay monthly, your subscription will continue until you tell us that you no longer wish to receive it, in which case you will stop paying the monthly fees.
7.4. Cancellations and refunds. No refunds will be made for cancellations unless we are in breach of these terms and conditions. We may cancel your subscription immediately if you are in breach of these terms and conditions, including if we do not receive a payment when due from you. If you purport to cancel your subscription otherwise than in accordance with these terms and conditions, or we cancel, you will remain liable to pay in full any part of the subscription fees that is unpaid. Claims for missing or damaged issues must be made in writing no longer than 3 months after the publication date.
7.5. Ownership. The content provided to you as part of your subscription, consisting of news and other articles, literary works, information, images, video, sounds, musical works, , and any other materials (collectively, “Content”) is owned by us (“IP Content“). IP Content is protected by the relevant intellectual property laws that may be in force from time to time.
7.6. Licence. Payment of your subscription grants you a limited, revocable, license (without the right to sub-licence) to access the IP Content (excluding any software code) solely for your personal, non-commercial use in connection with viewing the Website and/or using the subscription. The subscription may also contain Content of users and other persons licensed to us. Except as provided in this Contract or as explicitly allowed by the subscription, you may not copy, download, stream, capture, reproduce, duplicate, archive, upload, modify, translate, publish, broadcast, transmit, retransmit, distribute, perform, display, sell or otherwise use any Content appearing on or through the subscription.
7.7. Use: The subscription is for your personal use only and may not be used for commercial purposes. We reserve the right in our sole discretion to remove commercial content you may post, upload, transmit, email or otherwise make available on, through or in connection with the subscription. You understand that you are responsible for all Content that you post, upload, transmit, email or otherwise make available on, through or in connection with the subscription (collectively, “User Content”). If you become aware of misuse of the subscription, you must report this immediately to us by contacting [email protected] We assume no responsibility for User Content or Content other than IP Content, assumes no obligation to modify or remove any inappropriate IP Content, and no responsibility for the conduct of any user.
7.8. Restrictions: You agree not to use the subscription to (among other things) (i) post, upload or otherwise transmit or link to Content that is unlawful, threatening, harmful or abusive, (ii) solicit, collect or request any personal information for commercial or unlawful purposes, (iii) engage in commercial activity without our prior written consent. We reserve the right to remove User Content that violates this Contract, as determined by us in our sole discretion. We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this Contract, including but not limited to, terminating their user account and/or reporting such User Content, conduct, or activity to law enforcement authorities.
- Events: This clause applies to bookings for attendance at any conferences, awards dinners or other events that we may provide (an “Event”). We reserve the right to withdraw or change any details of an Event, including without limitation the programme, speakers, venue, date or timings or change these terms and conditions at any time, without prior notice.
8.1. If the holding of the Event is hindered or prevented or otherwise becomes impracticable or no longer economically viable due to circumstances beyond our reasonable control, including without limitation, travel or other restrictions on gatherings of people arising from or connected with an epidemic, pandemic, or other public health reason or otherwise due to interference by any government or government authority, or if we reasonably anticipate that they will do so. Upon such cancellation, we shall refund the booking fee to You less any costs which we have reasonably incurred or committed and which cannot be recovered by us.
8.2. If you purport to cancel your booking otherwise than in accordance with these terms and conditions, you will remain liable to pay in full any part of the booking fees that is unpaid.
- Advertising. This clause applies to the placement of any advertising or advertorial material on our websites or in our magazine or at Events by you (an “Advertiser”). The Advertiser agrees to place and we agree to publish the advertisement or written advertorial content (“Material”) in the title referred to in any Order Form (“Publication”) in consideration of payment of the fees and subject to these Terms. Copy in accordance with the specifications set out on our rate card in effect from time to time (“Rate Card”) must be delivered by the copy deadline specified by the Company from time to time (the “Copy Deadline”) for inclusion in the Publication.
9.1. Order Form. Each signed Order Form shall constitute an individual contract for the insertion of Material in the Publication together with such additional conditions (if any) as are set out in the Order Form and will be, at all times, subject to these Terms. In the event of any inconsistency between these Terms and the conditions set out in the Rate Card, the latter shall prevail.
9.2. Your warranties. The Advertiser warrants that: (i) the reproduction and/or publication of the Material in the Publication by us as originally submitted or as amended pursuant to these Terms will not breach any contract or infringe any Intellectual Property Rights of any person; (ii) all information in the Material is accurate, complete and true; (iii) if any Material submitted for publication contains the name or pictorial representation (photographic or otherwise) of any living person and/or any part of any living person and/or any copy by which any living person is or can be identified, the Advertiser has obtained the authority of such person to make use of such name, representation and/or copy; (iv) the Material complies with all applicable laws; and (v) the Material is legal, decent, honest and truthful and complies with the British Code of Advertising Practice and all other relevant codes. The Advertiser will indemnify us and our employees and agents against all claims, costs, proceedings, demands, losses, damages, expenses or liability whatsoever (including sums paid in settlement of any claim, whether actual or threatened) arising as a result of any breach or non-performance of any of the representations, warranties above or implied by law.
9.3. Right of refusal. We may, without limiting any other provision of these Terms, refuse or require to be amended any artwork, materials and copy for or relating to any Material so as to comply with any applicable laws and all relevant code, or to avoid infringing a third party’s rights. We may at our discretion decline to publish, or to omit, suspend or change the position of, any Material otherwise accepted for insertion in the Publication
9.4. Rights. The Advertiser hereby irrevocably grants us a world-wide, royalty-free licence to use all Intellectual Property Rights in the content of any Material published by us.
9.5. Loss of Materials. We will not be liable for any loss of copy, artwork, photographs or other materials supplied by the Advertiser. The terms implied by section 3 to 5 of the Supply of Goods & Services Act 1982 are, to the fullest extent permitted by law, excluded.
9.6. Cancellation. The deadline for cancellations is 45 days before the Copy Deadline, as specified in the Order Form. Cancellations must be in writing. A fee equivalent to the price of the Material will be payable in the event of late cancellation. No rebate or repayment of any sums paid shall be made in the event that the Advertiser does not provide Materials by the copy deadline.
9.7. Complaint. Any complaint, claim or query (whether in relation to the Material or the invoice) must be raised with us in writing within 7 days following the insertion of the Material or of the date on which it is claimed the Material should have appeared or of the receipt by the Advertiser of the invoice giving rise to it.
- Sponsorship. This clause applies to the sponsorship of any Events by you. In the event of any inconsistency between the Order Form and this clause 10 or these terms, the terms of the Order Form shall prevail.
10.1. We will, at our own expense and for our own benefit, take all reasonable steps required to organise and conduct the Event, including (if applicable) the hiring of the venue stated in the Order Form (“Venue”) and any Third Party Services, and we shall use our reasonable endeavours to promote the Event, subject to the terms of the Contract.
10.2. We will grant you the sponsorship benefits set out in the Order Form in relation to the Event (“Sponsorship Benefits”). Unless otherwise agreed, you will not be the sole Sponsor of the Event.
10.3. In the event of the non-availability of the Venue for any reason, we shall use all reasonable efforts to provide another reasonably comparable venue, failing which You may cancel Your sponsorship. We reserve the right to refuse admission to the Event by any person in our reasonable discretion.
10.4. Your responsibilities. You undertake to us that (i) you will provide us, at your sole cost and expense, all suitable material including artwork of your trade marks in a format and within print deadlines reasonably specified by us for it to be reproduced under our control for the fulfilment of the Sponsorship Benefits, (if you fail to do so, or provide us with incomplete, incorrect or inaccurate information, we reserve the right to make an additional charge); (ii) use our trade marks, copyrights, designs and other branding materials provided by us in accordance with our instructions from time to time; (ii) not to do or permit anything to be done which might adversely affect any of the rights of a commercial nature connected to the Event including without limitation, image rights, broadcasting rights, new media rights, endorsement and official supplier rights, sponsorship rights, merchandising rights, licensing rights, advertising rights and hospitality rights (“Commercial Rights”) or the value of the Commercial Rights; and (iv) not to engage in joint promotion or sponsorship with any third party in relation to the Event without our prior written consent.
10.5. Cancellation of Sponsorship. In the absence of a breach or default by Us, or pursuant to clause 10.3, you may only terminate the Contract subject to payment of the cancellation charges stated below. These are a genuine pre-estimate of damages due to Us by reason of cancellation and are not intended as a penalty.
10.6. Cancellation charges. You understand that Your sponsorship is critical for the financial success of the Event. If you wish to cancel your sponsorship of the Event for any reason, you must notify Us in writing immediately, and you will be liable to pay Us a cancellation charge calculated as follows: (i) if the written cancellation notice is received by Us within the month prior to the Event, 100% of the fee set out in the Order Form (“Sponsorship Fee”) less any deposit already paid; and (ii) if the written cancellation notice is received by Us within two months prior to the Event, 75% of the Sponsorship Fee less any deposit already paid. In addition, we will be entitled to charge you for any costs incurred by Us in connection with the organisation or promotion of the Event, or which arise as a result of cancellation.
10.7. Cancellation of Event We may, in Our sole discretion, cancel the Event (without liability to you except as set out below) if the Event is hindered or prevented or no longer economically viable due to circumstances beyond our reasonable control, including without limitation, travel or other restrictions on gatherings of people arising from or connected with an epidemic, pandemic, or other public health reason or otherwise due to interference by any government or government authority, or if we reasonably anticipate that they will do so. Upon such cancellation, we shall refund the Sponsorship Fee to you less any costs which we have reasonably incurred or committed and which cannot be recovered by Us
10.8. IP Rights. All Commercial Rights, including the Event Rights will be or remain Our exclusive property, and you are not entitled to exploit or use the Commercial Rights or the Event Rights except in accordance with the terms of this Contract.
(a) All copyright, trade and any other intellectual property or other rights in the your trade marks and any other materials you provide in connection with the Event shall remain Your exclusive property, and we shall not acquire any rights to them except as provided under the Contract.
(b) You grant us a worldwide, sub-licensable, non-exclusive, royalty free licence to use the Sponsor’s Marks during the Term in connection with the Event as necessary to enable us to perform our obligations under the Contract. On termination of the Contract for whatever reason.
(c) we will be exclusively entitled to any database created for, or any personal data or other information collected in connection with, the Event, except for any such data or information which you specifically provide to us. If you provide us with any such personal data you warrant that you have obtained all necessary consents under applicable privacy laws to provide this data to Us for the purposes of the Event.
- Jobs Board. This clause applies to the use of our Jobs Board which provides you with a platform form making your CVs made available to recruitment agents and potential employers and to recruitment agents and potential employers (“Associates”) for hiring staff. By submitting your CV (or in the case of an Associate, placing a job advertisement) to us you agree to the following terms and conditions.
11.1. Candidate terms.
(a) You warrant that the information contained within your CV honestly and accurately describes yourself and your qualifications, experience etc and that the information in your CV is up to date. You agree that your CV, which will necessarily include your contact details and other personal data, will be accessible to Associates so that they may contact you directly about job opportunities that they believe might interest you.
(b) You accept that we are not responsible or liable for the activities or representations of any Associates or any employers with whom we put you in touch. You should exercise all due caution in contacting anyone that claims to be an Associate and taking up any offers of employment with or through them.
(c) If you no longer wish for your CV to be made available on our database, please let us know by sending an appropriate email to the contact address in clause 2 above. Once we are aware that you no longer wish to have your CV made available for job opportunities, we will cease to contact you about them and will cease to make your CV available to associates. Please note that Associates that have previously downloaded your CV will not know that you are no longer interested in receiving information about job opportunities so you will need to inform them directly of this as and when they contact you.
(e) Passwords are for the sole use of the person to whom they are issued. we may deny access if we reasonably believe that it is being used by an unauthorised person or that the user is breaching these terms and conditions. Please use an appropriately complex password and keep it secure.
11.2. Associate terms.
(a) we do not guarantee any response to your advertisement or content marketing or that responses will be from individuals suitable for the job advertised or opportunities you are promoting. It is your responsibility to carry out such checks and procedures as are necessary to ensure that candidates are suitable and have the required qualifications and personal characteristics.
(b) A job posted on the job site will remain live for 28 days or until the agreed closing date of the job. we do not accept any cancellation during the agreed contract dates clearly stated on the Order Form. Any extension of this time will be charged to the Associate as a new posting. Any jobs posted in addition to the agreed number of jobs per month will be charged at the agreed overspending rate listed on your contract.
(c) If any Services to be used within any time period specified on the Order Form are not used within that period of time they may not be carried over into any subsequent period without our prior written consent. The Customer will be responsible for payment for any unused Services.
(d) To cancel or alter an order for a job advertisement you must inform us, in writing, by email, at least two working days before the advertisement is live or contract commences. Otherwise you must pay the full amount set out in the order, irrespective of whether any delivery targets have been met or if the vacancy has been fulfilled by an alternative method or supplier.
(e) You are responsible for the content of material supplied by you and for ensuring that you have the right to supply it to us and that it complies with all relevant legislation and codes of practice. If we receive complaints about any material or its content we may, at our discretion, remove the material from display without reference or liability to you. You will indemnify us against any claim that the material infringes the intellectual property rights or other rights of others or is defamatory or otherwise offensive.
(f) You agree to deal fairly and professionally with individuals you may contact using information from the candidate database and not do anything which may bring this job site into disrepute. You will indemnify this job site from and against any claim brought by an individual against this job site arising from your breach of this obligation or any other of these terms and conditions.
(g) Advertisements or content which appear to discriminate on grounds of sex, race or disability are illegal and may result in proceedings being taken against both the advertiser and the publisher. Advertisements are accepted by this job site on the basis that the advertiser confirms that any requirement or qualification which may appear to discriminate illegally is in compliance with any exemption available under the relevant legislation. Notwithstanding this confirmation, if we nonetheless believe that an advertisement may be discriminatory we may at our discretion either amend the advertisement or remove it from job site without liability to you to make any refund of amounts paid or due to be paid in respect of the posting or otherwise and will inform you accordingly.
© Investor Publishing Limited 2022
If you have a query or complaint about our subscription service, please contact us using any of the contact details below:
Telephone – +44 (0)20 7104 2000
Email – [email protected]
Post – Investor Publishing, Greener House, 66-68
Haymarket, London. SW1Y 4RF.